Responsible Gaming
Gaming Should Be Entertainment
At Richard Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
If you find yourself struggling to control your gambling, help is available. We encourage all players to take advantage of the tools and resources outlined below.
Age Verification
Richard Casino is only available to individuals aged 18 years or older, or the legal age for gambling in your state or territory. If you are under the legal gambling age, please do not attempt to access our services.
We take age verification seriously and conduct regular checks to ensure compliance with Australian gambling laws.
Warning Signs of Problem Gambling
Do you recognise any of the following warning signs in yourself or someone you know?
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Hiding or lying about the extent of your gambling
- Neglecting family, friends, work, or study due to gambling
- Gambling to escape problems, stress, or negative emotions
- Borrowing money to fund gambling activities
- Experiencing sleep problems or anxiety related to gambling
- Feeling unable to stop or cut down on gambling
- Others expressing concern about your gambling
- Needing to gamble with larger amounts to achieve the same excitement
If you have identified any of these signs, we strongly encourage you to seek support immediately.
Self-Help Tools
Richard Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a specified period
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and Richard Casino's services
- Account Closure: Request a permanent closure of your account if you wish to stop gambling entirely
To access these tools, please contact our Customer Support team or visit your account settings. We are here to help you play safely.
Support Organisations
If you are struggling with problem gambling, please reach out to one of the following organisations for free, confidential support:
Australia
- Gambling Help Online – Free counselling and support service
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858
United Kingdom
- GamCare – Free support and counselling
Website: www.gamcare.org.uk - GamStop – National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council – Prevention and support
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Website: www.bzga.de
If You Need Help, Please Reach Out
Problem gambling can affect anyone. Seeking help is a sign of strength, not weakness. If you or someone you know is struggling with gambling, please contact one of the organisations listed above. They provide free, confidential support and can help you take control of your gambling.
Remember: it is never too late to ask for help. Support services are available 24/7 in Australia through Gambling Help Online.
marknethercote.com is committed to promoting responsible gaming and supporting the wellbeing of all our players.